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FAQ

How much are your candles?

Candle prices vary with candle size, materials used and the complexity of the design. To give you some idea about prices:
Our wedding candles (single candle) are priced at around $69
Our wedding unity sets are priced at around $150
Our non-wedding candles range between $20-$59

You will find the exact prices on our website, when you browse through the candle products. For our custom design candles, we will provide you with a quote.

What is so special about these candles?

Our candles are individually hand-decorated with real wax of high quality. We mould, cut, shape and form the wax into beautiful designs. We can add names and dates onto the candles, and all letters and numbers are also made from wax.

How can I order & How can I pay?

You can order 24/7 online. Simply select a candle product you like and add it to the shopping cart. Follow the prompts to finish the purchase process. You can select from the following payment options:

- Credit Card (paypal)
- Direct Deposit
- Money Order
- Cheque.

  • If you need help simply contact us and we will help you with the purchase process.

Can you custom design a candle for me?

Yes, absolutely!

How do I order a custom design?

For custom designed candles, for example for your wedding, please contact us and we will be in touch to find out whether there is a certain wedding theme and colours or what other designs or motives you have in mind. We will also provide you with a quote. Once you have confirmed a design, we will send payment instructions and an invoice. As usual, we can only commence work on your candle once we have received full payment.

What does the shipping cost?

Between $8-$12. Please see How to Order

How long does it take? 

Between 3 -10 working days (Please keep in mind that we start counting from the day we receive your payment). Please see How to Order

Does it cost extra to personalise the candle?

No, there is no extra charge for personalising a candle.

I want to burn the candle but not destroy the decoration

We recommend you burn the top bit of the candle until there is a hole big enough to insert a tealight. Light the tealight and it will look as if the actual candle was  burning. This way, you can light your personalised candle as often as you like without destroying the decoration. Simply keep replacing the tealights.

How do I best look after my personlised candle from Candelino Candle Boutique?

We recommend you put the candle at a safe place and make sure you never leave the burning candle unattended. The main things to remember is that light will change the colour of the candle and heat will soften and deform the candle (this happens to any candle, with or without decoration).

Find a cool place for your candle, away from direct sunlight and do not touch the decoration with sharp objects such as fingernails or rings.

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